Customer service and Help

Christian Radny - Royal-Flags // MaxFlags Customer Service

Christian Radny
Royal-Flags // Customer Service

If you have any further questions and/or would like to contact us, please don't hesitate in sending an Email to our service team:

Shipping charges, prices and taxes

All prices are inclusive of VAT and exclusive a flat rate for shipping depending on the shipping country.

European Union

  • We charge 5,90 € for shipping and handling to all EU countries.
  • The member states of the EU are: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.

Delivery to all other countries

  • We charge 8,90 € for shipping and handling to all other countries.
  • Deliveries to countries outside of the European Union may be subject to taxes, customs duties and import fees levied by the destination country. The recipient of the delivery is the importer of record in the destination country and is responsible for all import fees.

Non-EU shipping countries

Payment methods

Visa Mastercard American Express PayPal Amazon Pay Carte bancaire Bancontact Maestro Diners Club Discover JCB Bank transfer

The invoice amount may be paid via Amazon Pay, bank transfer, credit/debit card or PayPal. Unless otherwise agreed, the invoice amount must be paid without any deductions within seven days of the invoice being issued. If you are paying by Amazon Pay, credit/debit card or PayPal, your account will be debited when we confirm the order.

Delivery time

Postal service DHL UPS

We deliver with the postal service, DHL or UPS. The delivery time is 5-10 business days within the European Union (5-15 business days for international deliveries to all other countries).